Since changing to a new funding source over a year ago there has been a significant increase in the amount of paperwork we have to do here now. And, of course, someone in an office somewhere much higher up than we has decided that new paperwork must mean new deadlines. Given that the type of paperwork we do seems to constantly be under revision and rewrites it's virtually impossible to keep up. Then when we are audited we are inevitably slammed on not meeting our deadlines. Madness!!
One of the new forms we have to do is to send out a notice of a denied service. Apparently just talking it over with the person isn't enough. We have to talk it over, put it in writing, send that to an administrator, who sends it up the food chain and it eventually gets signed and sent out to the person being denied. That one piece of paper has to be seen by at least four people before the person it's intended for ever actually gets it. And all of this has to be done within 14 days of original request so if any one of those 4 people hangs onto it for any reason the original sender is out of compliance. Then we, after talk again to the person being denied to let them know no decision has been made, have to start all over again with another written denial and up the chain it goes. I swear this makes no sense to me but I realized a few months ago that if I try to use common sense in any of this I just end up making myself crazy. What's crazier is that more than once in all of these procedures we have actually had to start over because someone responsible for form revision has revised the form in the middle of all this and we can't use the old form if there's a new form..... AAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHH!!!!
It seems that in this age of faster electronics and communication media at our fingertips the world of social work keeps taking one step forward and two steps back.
1 comment:
i hate crunch time at the office, big breath, you'll make it.
oh and keep a bottle of vodka in the desk
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