I swear I never saw who hit me...

It's late on Thursday night and I'm sitting here clicking around the net and feeling very much like I've been beaten up. Today was a day of super highs and exhausting lows. On the one hand, the auditors from the state called to tell me that our little agency had the best put together case file in the four counties being audited. They used the words "outstanding" and "fantastic" when describing how the case management team involved documented everything and communicated with each other. On the other hand, they also called to ask again and again and again (dammit!) for missing file information for another case file of ours. Apparently we had both the best file and the worst in this audit season.

I must have explained 900 times why the information was missing and each time they asked their tone became a little more impatient and accusatory. I figured it would have been totally unprofessional of me to speak out loud what I was thinking which was "I CAN'T PULL IT OUT OF MY ASS, PEOPLE, SO STOP ASKING THE QUESTION!" All the while this was going on I had a team of social workers having a personality clashing meltdown that needed dealing with AND an allegation of sexual abuse and caregiver misconduct to investigate. Oh, not to mention the additional TWENTY files the care management organization wants to "self audit" AND the constant stream of forms and assessments I have to check for comprehensiveness and sign off on. Have I mentioned the United Way luncheon? Yeah, I'm expected to help organize that thrill a minute event in my spare time. I'll get to that right after I do the 7 employee evaluations that are sitting in the pile of mess I call a desk.

Next week I have to meet face to face with these state audit people. I fully expect them to be dressed like the mean nuns I had at Catholic school as they interrogate me in an empty room under one bare light bulb. They'll jab me with their state issued pens and whack me with their pocket protectors.



I may not survive this.